Using Neuron's e-scooters
Riders were able to book and use the e-scooters through Neuron Mobility’s user-friendly app. The app could be downloaded from the App Store or Google Play.
Single trips cost £1 to unlock the e-scooter and 18 pence per minute thereafter (24 pence per minute in peak hours).
More frequent users had the option to purchase Neuron Passes, a subscription service. The passes were available in 1-day (£10), 3-day (£15), 7-day (£22), or 30-day (£36) options.
The passes allowed users to ride as many times as they wanted for up to 90 minutes per day (up to 30 minutes per day on the 30-day pass) for a fixed affordable price. This resulted in no additional unlocking fees and savings of up to 90%.
A map of the area where the e-scooters could be used and where they could be parked was also available on the app.