Difficulty paying rent

Rent arrears are important to address, because letting them get worse could lead to eviction. If this happens you are unlikely to be eligible for council or other social housing. So it is important you work with us to keep your rent account debt free.

If you are struggling to pay your rent you should contact us as soon as possible and we will discuss a repayment plan with you. Contact the Customer Services Team on 01753 475 111 or get in touch directly by emailing and your specific rent recovery officer will respond to you.

If you receive Housing Benefit you must keep us informed of changes in your household circumstances. More information is available on the Housing Benefit page.