How to set up your direct debit - video
You can go to the YouTube site to access the How to set up your Direct Debit video with an interactive transcript - select the 3 horizontal dots icon and choose "Open transcript". Please note the video may autoplay.
Transcript
Set up your Council Tax Direct Debit Online
- Sign up once and choose what date you want to pay:
- first
- fifteenth or
- twenty fifth of the month.
- You will need:
- your council tax account number.
This is an 8 digit number beginning with 7, and - your bank account details.
- your council tax account number.
- Please note you need to be:
- the account holder, and
- able to agree the payment without anyone else’s permission.
- Go to our website www.slough.gov.uk/council-tax [link is read out loud in the video. It is to the main Council tax page].
[Navigating to the direct debit form]
[Video shows a recording of what will be on the screen at each stage, starting with the Council tax information page.]
- On the council tax page, select the first option “Pay your council tax”
- And then on the pay your council tax page the first option is “Direct Debit”
- So all you need to do is scroll down and find the link “Register for direct debit payments”,
- and select.
[Setting up your direct debit]
[Step 1 – personal details]
The first step of this form is to give information about the payer.
- So start by selecting the “Your Privacy Page link, and find out more about our terms and conditions, what information we collect and why.
- When you’ve finished reading you can return to the form by selecting the back button
- And if you’re happy, select “I accept the terms and conditions”.
- The next step is to choose your title from the list. [Drop down shown on screen.]
Such as- Doctor
- Miss
- Mr
- Mrs or,
- Ms.
- Fill in your forename or first name, and your surname.
- Next, if you want to use this form for business rates, fill in your company name.
- Then, for both council tax and business rates you will need to enter in your email
- You can also fill in your phone number if you wish
- And select "Next".
[Step 2 – property details]
The second step of this form is to give your property details.
- So start by filling in your account number. This will be:
- your eight digit council tax account number starting with 7, or,
- your eight digit business rates account number starting with 1.
- Next select your account type: [Drop down with two options.]
- council tax or
- business rates
- And then select how many payments you want to make and on which date.
[Drop down with different combinations of number of payments and payment dates.]
You can choose from:- 10 payments
- 12 payments
- annual or half yearly payments.
- first
- fifteenth or
- twenty fifth of the month.
- Next you need to decide where you wish to have your correspondence sent:
[Two radio button choices.]- to the account address
- or to a different address?
- And select "next".
[Step 3 – Set up your payment]
The third step is to set up your payment.
- So confirm that you are the account holder [Two radio buttons yes/no.]
- Then, fill in the bank account holder’s name.
- Add the bank or building society account number
- And your branch sort code.
- And select verify.
- The page will then reload to check your bank account details with your bank
- Go to the bottom and check the details are correct
- If they are wrong you can select "clear" to change and correct them.
Or if they are correct select continue.
[Step 4 – Check your details]
Finally you will be shown a summary of all the details you have given so far
If they are correct select Confirm and set up Direct Debit to finish up setting up your direct debit
A confirmation that the direct debit has been set up will be shown on screen.
- Your direct debit will be set up with your bank in about a day after you have submitted it.
- And your first payment will be on the day of the month you have chosen.
Find out more on our website www.slough.gov.uk/council-tax [Link is read out loud in the video. It is to the main Council tax page.]