Changes in financial circumstances
Your financial assessment will be reviewed on an annual basis to take into account increases in benefits, private income, the cost of living, and changes in savings.
If your financial circumstances change during the year, you must let us know as soon as possible. This is important to ensure you are always paying the correct amount based on your financial circumstances.
What if you are unhappy with the amount you are assessed to pay?
If you disagree with the assessment and think your contribution has been calculated incorrectly, you can ask for a review and provide any additional information to be taken into account. A financial assessment and benefits officer will review the calculation to verify the assessment, which will be quality assured by the officer’s line manager.
For more information on requesting a review you can call Financial Assessment and Benefits on 01753 875008.